FAQ – Need Help?

About Us

About Us

Collart’s Mission is simple – to help people in creating, connecting and celebrating beautiful moments in their lives. We create Collart, a smart and user-friendly platform in our pursuit. Boasting of intuitive user interface, experience and curated content, along with ever-changing innovative technologies such as artificial intelligence and machine learning, we continually build and improve our products.
 
Collart makes it simple to edit photos, create beautiful collages and produce easy graphic designs. There’s so much you can do with Collart. We are always working on new features and updates to explore ways to help people get inspired, be creative, and share memories. Unleash your artful side with Collart today!
Collart is currently available in 11 languages – English, French, German, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, Thai and Vietnamese. We will be expanding our language translations in the future.
Got a question or suggestion for us? We can be reached via email on the app and on our website at support@collart.app
 
On our app:
• Tap on ‘Projects’
• On the top right corner, tap on the Menu icon
• Tap on ‘Contact Support’
• You will be directed to send an email to us with the necessary information we need to troubleshoot and look into your app issue
 
On our website:
• Tap on ‘Contact’
• Fill up the contact form
• Provide us with the following information: App Version, iPhone Type, iOS Version, Country and System Language
 
Our Collart Support Team hopes to respond to your queries within 48 hours.